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What is a 360?


  I was talking with a manager the other day about their employee performance review processes. This company had been doing them for some time and wanted to take their reviews to the next level....
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Internet Disrupted across Asia and Middle East as


Internet connections across the Middle East and Asian countries has been seriously disrupted after submarine cables were...
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Getting a CRM education...


One of the points I made in a recent post on CRM requirements specification, was the part that education plays in CRM requirements gathering. In brief, the more people understand about the use of CRM technology, the better their contribution to the...
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Twitter to Implement OAuth as Future Authenticatio


Recent events have pulled Twitter’s authentication methods even further into the limelight. People are becoming increasingly concerned about the safety of their profile and everything associated with it. What’s Twitter going to do about it, and...
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Comparing observed behavior to project management


Coming back from a vacation is never easy. I have been trying to finish this post for the last week and time was just in short supply. Anyhow, I have finally caught up and gotten back to normal. In the last post I decided to embark on an experiment...
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Thought Experiments in Understanding Fusion and Cl


I have been struggling with what Fusion is now with all the announcements coming out of OpenWorld - and so are the likes of Gartner. Then I saw Larry Ellison's not so optimistic view on Cloud Computing and the profitability of the...
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