Performance Management in a Tighter Economy
As we move to tighter economic conditions, Performance Management is becoming critically important to organisations and managers. In the last few years, there has been a tremendous move from traditional reactive Appraisal systems to proactive Performance Management processes.
The Best Online Storage Service - Windows SkyDrive
Windows Live SkyDrive offers free online storage for all of your desktop files, photos and documents. You can stores files on the internet and access them from any other...
Read more about The Best Online Storage Service - Windows SkyDrive...For Technology Decision-Making, Who's in Charge?
It used to be that the people who bought technology and equipment for contact centers were professionals in the art of running those centers -- they were people with some kind of direct telecom or operations experience. Those days are long gone....
Read more about For Technology Decision-Making, Who's in Charge?...Microsoft to Partners: We Still Don't Get SaaS
The on-premise titans trying to transition to on-demand face considerable challenges, well-documented in this blog and elsewhere. One of the most significant mistakes companies make trying to transition is pursuing a "hybrid" strategy. We've...
Read more about Microsoft to Partners: We Still Don't Get SaaS...Customer is King - Feedly RSS Reader Launched! Lon
Its been a great day for feedly - the start up created by Edwin Khodabakchian and his impressive team. I have known Edwin since Oracle acquired his previous baby Collaxa. He brought a fresh new spirit to Oracle and was an inspiration to be around....
Read more about Customer is King - Feedly RSS Reader Launched! Long Live the King!...A Question From India On Rating Distributions
Like many web sites, our Grote Consulting Corporation website invites browsers to send in questions.
I love getting questions: It’s a great way to find out what’s on people’s minds so I can cover the issue that’s been raised in my writings on...
Read more about A Question From India On Rating Distributions...Analytics in Latin America
If you run an e-commerce site or use AdWords to direct traffic to your business' webpage, chances are you're interested in knowing what visitors to your site are clicking on, what content interests these potential customers and what avenues brought...
Read more about Analytics in Latin America...